Shipping
All orders are made to order by hand in our international production facility with the upmost of care and attention to detail.
Our hand made custom production time averages 5-10 working days after payment. Each piece is kept to the highest standard. You will always be kept updated on your piece throughout this time frame.
Please also be aware that many shipping carriers are experiencing delays due to COVID-19, and regardless of shipping service we use, they may be subject to some delays out of our hands. We will always do our best to ensure fastest possible production and delivery.
Shipping times refer to time in transit after the piece completes production and leaves our factory - Once your piece ships, you will receive a tracking number.
We offer a range of shipping options to all countries globally, with different prices to reflect different shipping speeds...
Shipping time guidelines are as follow:
UK Shipping
Standard Shipping (3-6 working days)
Express Shipping (DHL Fully Tracked,2-4 working days)
European Shipping
Standard Shipping (3-6 working days)
Express Shipping (DHL Fully Tracked,2-4 working days)
Worldwide Shipping
Standard Shipping(4-9 working days)
Express Shipping(DHL Fully Tracked,3-6 working days)
THANKS!
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Installation Instructions & Wiring Diagrams & Visual Demonstrations
For installation instructions, wiring diagrams, pictures, demonstrations, and illustrations of our LED Lighted Address Sign Numbers and LED Backlit House Address Numbers, please click here.
Frequently Asked Questions
For a list of the most frequently asked questions (FAQs), please click here.
Features：
Backlighting Options:Warm White (3,000K),Bright White (6,500K),Cool White（10000K）
Power Rating:Low voltage 12V DC
House Number Colors:Black and various colors, as well as Metallic Styles：Brushed Silver Plating, Mirror Silver Plating, Brushed Gold Plating, Mirror Gold Plating（see the actual photo）
Materials:Stainless steel numbers with acrylic backing
Durability:Waterproof & weatherproof (IP65 rating)
Powering Methods:110V AC hardwiring, existing landscaping systems, 110V AC outlet, 12V DC power source, and solar panel power bank
What is Included in The Package:
- Backlit Illuminated LED House Address Numbers
- Mounting screws
- Installation template
- Installation instructions
- Powering accessories:12V DC power supply (LED driver transformer) - Free Giveaway，Plug - （To connect to Outlet）- Free Giveaway，Solar Panel Power Bank - if purchased
- Optional accessories: Dusk to Dawn Sensor, Timer, Dimmer, and/or Plug - if purchased
Powering Options for Your Lighted Address Numbers:
1. 110V hard wiring - 1.110V hard wiring - need 110V AC to 12V DC transformer (we will deliver the transformer to you for free, whether you need it or not, there will be a complimentary plug for you, which is also free)
2. Existing 12V DC power supply.（It can be directly connected to the 12v wire）
3. Existing landscape system - if your system is 12V AC, you may need an additional 12V AC to 12V DC converter
4. 110V plug/socket - need 110V AC to 12V DC transformer
5. Solar panel charging treasure.
If you choose a solar panel power supply to power your address number, select it from the Additional Accessories section.There is no need for a dusk-to-dawn light sensor, timer, dimmer, or plug with solar panel options, as it includes built-in dusk-to-dawn light sensor, timing, and dimming functions.
